Clearing Your Cache

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Your browser's cache contains files located in a temporary folder in your system. This allows your system to work more efficiently by simply reading the cache locally rather than loading the data again. Because of this, you may experience issues with the game if your cache is not cleaned properly, usually after a game update. The cache files become outdated and cause a conflict.

Fortunately, clearing your cache only takes a few seconds! Select your browser and follow the instructions.

Click here to download Google Chrome.

Chrome.png

Short Method

  1. On your keyboard, click Ctrl + Shift + Del for Windows or ⌘ + Shift + Del on OS X.
  2. Select Cached images and files.
  3. Set Obliterate the following items from: the beginning of time.
  4. Click Clear browsing data.


Long Method

  1. Click the Chrome Menu Chrome menu.png on the top right corner.
  2. Go to Settings > History.
  3. Click Clear browsing data...
  4. Select Cached images and files.
  5. Set Obliterate the following items from: the beginning of time.
  6. Click Clear browsing data.

Click here to download Mozilla Firefox.

Firefox history.png

Short Method

  1. On your keyboard, click Ctrl + Shift + Del for Windows or ⌘ + Shift + Del on OS X.
  2. Click Details.
  3. Select Cache.
  4. Set Time range to clear: Everything.
  5. Click Clear Now.


Long Method

  1. Click the Firefox Menu Firefox menu.png on the top right corner.
  2. Go to Options > Privacy.
  3. Click clear your recent history.
  4. Click Details.
  5. Select Cache.
  6. Set Time range to clear: Everything.
  7. Click Clear Now.

This guide is relevant to those using the Blink version of this browser. If you are using Opera 12.x Presto, please visit Opera's Help Page for more details on how to clear your cache. Click here to download Opera.

Short Method

  1. On your keyboard, click Ctrl + Shift + Del for Windows or ⌘ + Shift + Del on OS X.
    Opera history.png
  2. Select Empty the cache.
  3. Set Obliterate the following items from: the beginning of time.
  4. Click Clear browsing data.


Long Method

  1. Click the Opera Menu on the top left corner.
  2. Go to Settings > Privacy & security.
  3. Click Clear browsing data...
  4. Select Empty the cache.
  5. Set Obliterate the following items from: the beginning of time.
  6. Click Clear browsing data.

Internet Explorer is installed by default on Windows systems. Chances are, you have an old version of this browser and you should consider updating. Click here to download Internet Explorer 11.

IE history.png

Short Method

  1. On your keyboard, click Ctrl + Shift + Del.
  2. Select Temporary Internet files and website files and Cookies and website data.
  3. Click Delete.


Long Method

  1. Click the Settings Cog on the top right corner.
  2. Under the General tab (which is opened by default), go to the Browsing History section.
  3. Click Delete...
  4. Select Temporary Internet files and website files and Cookies and website data.
  5. Click Delete.



 

Safari is installed by default on OS X systems. Safari for Windows has not been updated since 2012 and it is recommended that you update to a newer browser. Click here to learn more about Safari.

Short Method

  1. On your keyboard, click ⌥ + ⌘ + E
  2. Click Empty.


Long Method

  1. Click Safari on the Menu Bar.
  2. Click Empty cache...
  3. Click Empty.